Bills · HR 7971
PASSED HOUSE· 119TH CONGRESS
House BillHR 7971Telephone and wireless communicationComputers and information technology
Taxpayer Experience Improvement Act
INTRO MAR 18· LAST ACTION APR 28
READING
10MIN
COSPONSORS
1
READER REACTIONS0 TOTAL
NO VOTES YET · BE THE FIRST
- Reported, not passed
LEGISLATIVE PROGRESS
STEP 4 / 8Introduced
In Committee
Reported
Passed House
Passed Senate
Conference
To President
Became Law
WHAT THE BILL DOES
AI-writtenThis bill matters because it addresses a common source of frustration for many Americans: dealing with the IRS. Long phone wait times and a lack of clear, timely information about tax returns and refunds can lead to significant stress and wasted time. By making IRS service more transparent and accessible, this bill aims to improve the overall 'taxpayer experience.'
If this bill becomes law, taxpayers could avoid endless waits on hold, quickly check their refund status with precise details, and understand why their return might be delayed without having to make multiple phone calls. If it doesn't pass, taxpayers would continue to face the same challenges with slow communication and opaque processes, potentially leading to continued dissatisfaction and distrust in the government's ability to provide efficient services.
KEY PROVISIONS
4AI-extractedPROVISION 01
Requires the IRS to create a public, real-time online dashboard displaying phone wait times, call statistics, and callback availability for various IRS phone lines.
This provision increases transparency and allows taxpayers to make informed decisions about when and how to contact the IRS, potentially reducing frustration and wasted time.
PROVISION 02
Expands online and mobile app access to individualized, specific, and up-to-date information about tax returns and refunds.
Taxpayers will have direct access to detailed information on their return's status, refund dates, and reasons for delays, reducing the need for phone calls.
PROVISION 03
Encourages the expansion of callback technology so taxpayers calling the IRS have the option to receive a callback instead of waiting on hold.
This aims to save taxpayers time by eliminating long waits on the phone, improving their ability to manage their time efficiently.
PROVISION 04
Requires the IRS to use technology to detect and screen out automated calls to its phone lines.
This helps ensure that IRS phone lines are available for actual taxpayers needing assistance, rather than being clogged by robotic callers.
SPONSORSHIP
1 + 1
R· Arizona
YRS IN OFFICE
15
BILLS LED
35
COSPONSOR BREAKDOWNBIPARTISAN · 0%
DEM 1 REP 0 IND 0
ACTION TIMELINE
23 EVENTSAPR 28
Received in the Senate and Read twice and referred to the Committee on Finance.
APR 27
Mr. Smith (MO) moved to suspend the rules and pass the bill, as amended.
APR 27
Considered under suspension of the rules. (consideration: CR H3101-3104)
APR 27
DEBATE - The House proceeded with forty minutes of debate on H.R. 7971.
BILL INFO
TypeHouse Bill
NumberHR 7971
Congress119th
StatusPassed House
IntroducedMar 18, 2026
Last actionApr 28, 2026
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PASSED HOUSE· 119TH CONGRESS · WAYS AND MEANS COMMITTEE · INTRODUCED MAR 18, 2026
House BillHR 7971Telephone and wireless communicationComputers and information technology
Taxpayer Experience Improvement Act
INTRODUCED MAR 18, 2026· LAST ACTION APR 28, 2026
PASSAGE CHANCES
—%
READING
10 min
COSPONSORS
1
COMPLEXITY
Moderate
