“Microscopic Damage” Or Microscopic Scam? JFK’s Grandson Takes On Hertz’s AI
Representative Nancy Mace previously questioned whether automated damage assessments without human review could create challenges for consumers.
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tl;dr
Congressional candidate Jack Schlossberg is urging the FTC to investigate Hertz for using AI technology to charge customers for 'microscopic' vehicle damage. The FTC dismissed the demand as political, while Hertz maintains the technology increases transparency and accuracy.
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JSJohn Schlossberg?-New York
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