Wait times have been a major point of frustration for veterans for years. If this bill becomes law, it forces the VA to be more honest about how long veterans are actually waiting. Instead of just tracking how fast a phone call happens, it tracks how long a sick person is waiting for treatment. This transparency is intended to help Congress and the public identify which regions are failing so they can fix the problems. Without this law, the VA could continue using internal metrics that might not reflect the actual experience of a veteran waiting weeks or months for a specialist.